Privacy policy
Privacy Policy
Last Updated: 2/22/2025
Introduction
This Privacy Policy explains how we collect, use, process, and disclose your information across our design services platform.
Information We Collect
1. Information You Provide
Personal Information
- Name and contact details 
- Email address 
- Phone number 
- Billing address 
- Payment information 
- Company details (if applicable) 
Project Information
- Brand assets and guidelines 
- Project briefs and requirements 
- Feedback and communications 
- Design preferences 
- Client-supplied content and materials 
2. Information Automatically Collected
Website Usage
- IP address 
- Browser type 
- Device information 
- Operating system 
- Pages visited 
- Time spent on pages 
- Referring website 
- Date and time of visits 
Cookies and Tracking
- Essential cookies for website functionality 
- Analytics cookies for performance measurement 
- Preference cookies for user experience 
- Marketing cookies (with consent) 
How We Use Your Information
1. Service Delivery
- Process design requests 
- Manage subscription services 
- Handle project communications 
- Deliver completed work 
- Process payments 
- Provide customer support 
2. Service Improvement
- Analyze user behavior 
- Improve website functionality 
- Enhance service offerings 
- Optimize user experience 
- Debug technical issues 
3. Communication
- Service updates and notifications 
- Project status updates 
- Subscription information 
- Marketing communications (with consent) 
- Newsletter distribution (opt-in only) 
Data Storage and Security
1. Data Storage
- Secure cloud storage providers 
- Industry-standard encryption 
- Regular security audits 
- Limited staff access 
- Secure backup systems 
2. Data Retention
- Active client data retained during service period 
- Archived data kept for [X] years 
- Financial records kept as required by law 
- Option to request data deletion 
3. Security Measures
- SSL/TLS encryption 
- Secure password policies 
- Two-factor authentication 
- Regular security updates 
- Employee security training 
Information Sharing
1. Third-Party Service Providers
- Payment processors 
- Cloud storage services 
- Email service providers 
- Analytics tools 
- Project management software 
2. Legal Requirements
- Court orders 
- Legal obligations 
- Government requests 
- Rights protection 
- Terms enforcement 
Your Rights and Choices
1. Access Rights
- View personal data 
- Request data copies 
- Update information 
- Correct inaccuracies 
- Download your data 
2. Control Options
- Opt-out of marketing 
- Cookie preferences 
- Newsletter unsubscribe 
- Account deletion 
- Data removal requests 
Children's Privacy
- No services for under 13 
- No knowing collection of minor data 
- Parent/guardian consent required 
- Immediate data deletion if discovered 
International Data Transfers
- Cross-border data transfers 
- EU-US Privacy Shield compliance 
- Standard contractual clauses 
- International privacy standards 
- Data protection agreements 
Changes to Privacy Policy
- Right to update policy 
- Notice of material changes 
- Email notification of updates 
- 30-day notice when possible 
- Continued use implies acceptance 
Contact Information
For privacy-related inquiries:
Joseph Alexander / joseph@launchnow.design
Specific Rights by Region
1. European Users (GDPR)
- Right to access 
- Right to rectification 
- Right to erasure 
- Right to restrict processing 
- Right to data portability 
- Right to object 
- Rights related to automated decision making 
2. California Users (CCPA)
- Right to know what personal information is collected 
- Right to know whether personal information is sold or disclosed 
- Right to say no to the sale of personal information 
- Right to access personal information 
- Right to equal service and price 
3. Other Regions
- Additional rights as required by local law 
- Compliance with regional requirements 
- Local data protection standards 
Compliance and Certification
- GDPR compliance 
- CCPA compliance 
- Privacy Shield certification 
- Local privacy laws 
- Industry standards 
By using our services, you acknowledge you have read and understood this Privacy Policy.